About StandBy

StandBy is a national suicide postvention service that provides practical support to anyone who has been bereaved or impacted by suicide, at any stage in their life. This includes individuals, families, friends, witnesses, first responders, service providers, groups and communities.

Support is person-centred and available as one-on-one sessions for individuals or group sessions for families, community groups, schools or workplaces. Support can be ongoing for up to 2 years.

Support for individuals

  • Someone to talk to
  • Assistance to connect to local supports
  • Referral pathways
  • Follow-up

Support for communities

  • Locally tailored community workshops to increase awareness, develop connections and build a community’s capacity to support people impacted by suicide.
  • Development of postvention planning and coordinated responses with workplaces and communities.
  • Presence at events and functions where people who are bereaved by suicide may require support.

How to access this service

This service is delivered by Wellways in five regions throughout Victoria, NSW and the ACT and is offered free of charge at a time and place that best suits those requesting support.

Call 1300 727 247 or to enquire about workshops, community postvention planning or event support.

Service Locations

If you require urgent assistance, Call 000 

If you or someone you know are having suicidal thoughts, please talk to someone. The following services are available to you and to family members, carers and friends:

Suicide Call back Service – 1300 659 467
Free, confidential, support 24/7 from trained specialist counsellors (national)

Kids Helpline – 1800 55 1800
Free, confidential support 24/7 for young people under 25 (national)

Lifeline – 13 11 14
Free, confidential support 24/7 13 11 14 for people (national)

Beyond Blue -1300 224 636
Free, confidential support from trained specialist counsellors 24/7

Australian Psychological Society
Local psychologists can be found by contacting the Australian Psychological Society on (03) 8662 3300 (toll free 1800 333 497)

Australian Counsellors Association
Local counsellors can be found by contacting the Australian Counsellors Association on 1300 784 333

StandBy is an initiative funded by the Australian Government.