Carers often have to set aside their own needs because the needs of the person they’re caring for must take priority. Facilitated Coaching is about taking time out to think about your own wellbeing and consider how you might find time in your life to balance your needs with the needs of others.

Working one-on-one with a carer coach, Facilitated Coaching will empower you to identify your own needs, build resilience and learn strategies to improve your overall wellbeing.

In conversation with your coach, you can reflect on how things are going for you and whether there are areas of your life you might like to make some meaningful changes to. Together, you can identify possible steps that move you towards achieving your goals.

Facilitated Coaching is a free service available in-person, online using a secure telehealth platform or over the phone.

Multilingual Facilitated coaching

Carer Gateway Facilitated coaching is available in Arabic at the following locations:

  • Bankstown (Arabic)
  • Campbelltown (Arabic)
  • Liverpool (Arabic)
  • Penrith (Arabic)

Carer Gateway Registration

Register to start your carer support journey and begin receiving support.
Register for Carer Gateway

Service locations

Toowoomba
Suite 1, 15-17 Kitchener Street, Toowoomba QLD 4350
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Townsville
Building 2, Tenancy 3, 86 Thuringowa Drive, Thuringowa Central QLD 4817
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Upper Mount Gravatt
1993 Logan Road, Upper Mount Gravatt QLD 4122
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Mackay
131 Victoria Street, Mackay QLD 4740
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Maroochydore
6/60 Wises Road, Maroochydore QLD 4558
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Mount Isa
53 Enid Street, Mount Isa QLD 4825
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Nerang
22 Nerang Street, Nerang QLD 4211
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North Lakes
Suite 2, 8/23 Discovery Drive, North Lakes QLD 4059
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Penrith
Suite 211-212, Level 1, 331 High Street, Penrith NSW 2751
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Rockhampton
2/87 Archer Street, Rockhampton QLD 4700
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Roma
29A Bowen Street, Roma, QLD 4455
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Bundaberg
Office 2,4 & 5, 140 George Street, Bundaberg West QLD 4760
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Cairns
1/325 Sheridan Street, North Cairns QLD 4870
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Campbelltown
Level 1, 178-180 Queen Street, Campbelltown NSW 2560
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Charleville
136 Edward Street, Charleville QLD 4470
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Contact us

Our Carer Gateway QLD and NSW teams are available 6am-10pm, 7 days a week.

To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.

Carer Gateway general enquiries

For general enquiries about Carer Gateway services, complete this form and one of our friendly Carer Gateway team members will get back to you as soon as possible.

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Translation services and resources

If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.

Further translated resources are available via the Carer Gateway Website.

Our service delivery partners

Wellways provides Carer Gateway services in Queensland and the New South Wales regions of South West Sydney and Nepean Blue Mountains with its consortia partners:

Carer Gateway and Wellways Logos

Carer Gateway is a national service funded by the Australian Government.