Lived Experience - Wellways

The Lived and Living Experience Authority

Throughout the year, the newly established Lived and Living Experience Authority, led by Co-Chairs Debbie Hamilton and Kerry Hawkins, has started to form and lay the groundwork for this sector-first governance body.

Following training around human rights, First Nations Lived Experience, and intersectionality, the new members took part in an in-depth induction that also included meetings with the Wellways Board, leading to work commencing on a Working Together Agreement between the two governance bodies. The first steps were also taken toward developing Terms of Reference, values, as well as a skills matrix and workplan for the new Lived and Living Experience Authority.

Due to its key leadership role, the Lived and Living Experience Authority has its own Annual Review video where the two Co-Chairs reflect on the year that was.

Video playlist (1)

Lived Experience Video

Continue Exploring

Continue exploring more of the highlights from across the business in the 2023-24 Annual Review.

Overview

Over the past year, Wellways has embraced opportunities, formed new partnerships, and worked to become an even better service provider, more desirable employer, and louder advocate.

Overview

Reconciliation

Reconciliation is everyone's business at Wellways. We are proud to share that our Reconciliation Action Innovate Plan has been approved, and our Stretch RAP has been submitted.

People and Culture

Valuable feedback from Wellways employees highlights strong engagement and a deep connection to their work. Over the past twelve months, we have also completed some important training and become more inclusive.

Mental Health Reform

Wellways expanded its reach in mental health support across multiple states, achieving new milestones in service delivery and workforce development aligned with national and state mental health reform.

Services

Our services are now available in more locations than ever before. We also lead new service models, such as the Medicare Mental Health Centres, and have significantly expanded our suicide prevention work.

Carer Gateway

Wellways has extended its Carer Services and explored new ways to connect with carers, while expanding and deepening our partnerships with other providers.

Finance

With new CFO David Gerrard at the helm of the finance team for his first full year, the budgeting process has been further improved across the organisation, and the financial auditing report has been made more transparent and accessible.