Acknowledgement of Country

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Overview

Wellways has grown yet again over the past twelve months. We have taken on exciting opportunities, formed new partnerships, and listened to the people we work with to become an even better service provider, more desirable employer, and louder advocate.

Following the failed Referendum on an Aboriginal and Torres Strait Islander Voice, we have come together as an organisation to advance our action toward Reconciliation even further, and we are proud to confirm that our Reconciliation Action Plan is moving to the next stage.

2024 also marks the year we have shaken up our governance structure to deeply embed lived experience leadership. Sitting on the same level as the Wellways Board, we are now also governed by the Lived and Living Experience Authority. A sector-first governance body of leaders with lived experience who will influence our organisational values and improve how we do business.

Our two yearly all-staff survey has told us that our team members are now more engaged than ever and that 94 per cent of employees find their work meaningful. We have also learned how to improve further to become a truly great workplace, as outlined in our Strategic Plan 2023-27.

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Across the business

Learn about the key milestones in 2023-24 from various sectors across the business.

Lived Experience

2024 marks the year lived experience was elevated to Board level at Wellways. Find out more about the sector-first Lived and Living Experience Authority from our two Co-Chairs.
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Reconciliation

Reconciliation is everyone's business at Wellways. We are proud to share that our Reconciliation Action Innovate Plan has been approved, and our Stretch RAP has been submitted.
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People and Culture

Valuable feedback from Wellways employees highlights strong engagement and a deep connection to their work. Over the past twelve months, we have also completed some important training and become more inclusive.
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Mental Health Reform

Wellways expanded its reach in mental health support across multiple states, achieving new milestones in service delivery and workforce development aligned with national and state mental health reform.
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Services

Our services are now available in more locations than ever before. We also lead new service models, such as the Medicare Mental Health Centres, and have significantly expanded our suicide prevention work.
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Carer Gateway

Wellways has extended its Carer Services and explored new ways to connect with carers, while expanding and deepening our partnerships with other providers.
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Finance

With new CFO David Gerrard at the helm of the finance team for his first full year, the budgeting process has been further improved across the organisation, and the financial auditing report has been made more transparent and accessible.
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