About Carer Gateway
Carer Gateway is a national support service funded by the Australian Government. It provides free, local services and supports to carers. A carer is anyone who supports a family member or friend who has a disability, mental health condition, chronic health condition, terminal illness, or is frail aged.
Wellways provides Carer Gateway services throughout Queensland and the New South Wales regions of Sydney and Nepean Blue Mountains.
Start your support journey
Register to start your carer support journey and begin receiving support.
Available supports
Carer Gateway services are designed for carers, by carers to help build skills and reduce strain ensuring they are in the best emotional space for their important caring role.
Counselling
In-Person Peer Support
Facilitated Coaching
Tailored Support Packages
Emergency respite care
Multilingual Carer Services
Respite Provider Registration
Service locations
Gladstone
Get Directions
A Medicare Mental Health Centre is currently operating out of this office.
- Monday to Friday, 10am – 5pm
- Phone: 1800 595 212
- Available services: In-person peer support. Phone and video psychology services.
Mackay
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Maroochydore
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A Medicare Mental Health Centre is currently operating out of this office.
- Monday to Friday, 10am – 5pm
- Phone: 1800 595 212
- Available services: In-person peer support. Phone and video psychology services.
Penrith
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Rockhampton
Get Directions
A Medicare Mental Health Centre is currently operating out of this office.
- Monday to Friday, 10am – 5pm
- Phone: 1800 595 212
- Available services: In-person peer support. Phone and video psychology services.
Bundaberg
Get Directions
A Medicare Mental Health Centre is currently operating out of this office.
- Monday to Friday, 10am – 5pm
- Phone: 1800 595 212
- Available services: In-person peer support. Phone and video psychology services.
Cairns
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Campbelltown
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Carer Events
Healing Together: Nurturing Carer Relationships
Carer Resources
Tune in to care
A new podcast following the often challenging journey of five carers, from when they became a carer for a loved one to the moment they first reached out for help.
Who is a carer
Carer experiences
Real people, real carer stories
Caring for the Young Carer
Young carer Meadbh
Contact us
Our Carer Gateway QLD and NSW teams are available 6am-10pm, 7 days a week.
To speak with one of our team members and for 24/7 emergency care respite, call 1800 422 737.
Carer Gateway general enquiries
For general enquiries about Carer Gateway services, complete this form and one of our friendly Carer Gateway team members will get back to you as soon as possible.
Translation services and resources
If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS).
TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450. TIS can translate in more than 150 languages.
Further translated resources are available via the Carer Gateway Website.
Our service delivery partners
Wellways provides Carer Gateway services in Queensland and the New South Wales regions of South West Sydney and Nepean Blue Mountains with its consortia partners:
Carer Gateway is a national service funded by the Australian Government.