About the Mental Health and Wellbeing Local
Mental Health and Wellbeing Local is a service that helps Victorians get mental health and wellbeing support when they need it, where they need it.
Local Services will be the front door to your mental health and wellbeing support, providing free support and services for people who are experiencing mental health concerns, including people experiencing mental health and substance use concerns at the same time. It is free, easy to access and located in your community.
What to expect
We believe anyone needing help should be able to access straight-forward continued support. We are a safe, inclusive, and welcoming service. You can expect your cultural and personal needs to always be respected.
You can expect to be asked ‘how can we help’. We are here to listen. Everyone has their own story, and we want to hear yours. You will guide us in how your care plan is developed and we will support you by co-ordinating and connecting you to the other services you need.
You may wish for your family, carers and friends to be a part of your support and recovery, and we can help you bring them on your journey.
Getting support
You are eligible for support if you:
- are 26 years of age or older
- are experiencing psychological distress, mental health challenges or alcohol and other drug concerns
- need additional support than what their usual doctor offers but who do not need hospital services
Available Supports
We offer one-on-one and group supports and advice through Wellbeing Navigators and Peer Workers who are here to listen and help you explore the services and supports right for you and your situation. Support is available in person at our site or via telehealth.
You will be able to decide what you need on your recovery journey, including:
Counselling
Peer Support
Alcohol and other drug support
Local connections
Creative therapies
Educational supports
Service locations
East Gippsland
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Currently open for telehealth and outreach support.
Opening hours
9.00am – 5.00pm Weekdays | 10.00am – 2.00pm Public Holidays | Closed on Weekends
Our partners
Yarra Ranges
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Open for walk-ins, telehealth, and outreach support
Opening hours
9.00am – 5.00pm Weekdays | 10.00am – 4.00pm Public Holidays |Closed on weekends
Our partners
Greater Shepparton, Strathbogie and Moira
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Open for walk-ins, telehealth, and outreach support
Opening hours
9.00am – 5.00pm Weekdays | 10.00am – 2.00pm Public Holidays | Closed on Weekends
Our partners
Also supported by Horses for Hope
Mildura
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Open for walk-ins, telehealth, and outreach support
Opening Hours
9.00am – 5.00pm Weekdays | 10.00am – 3.00pm Public Holidays | Closed on weekends
Our partners
Mansfield
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Open for walk-ins or call for support.
Opening Hours
10.00am – 4.00pm Mon, Wed and Fri | By appointment Tue, Thu, Sat| Closed on Sun
Our partners
Wangaratta
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Open for walk-ins or call for support.
Opening Hours
9.00am – 6.00pm Weekdays | By appointment Saturdays | 10.00am – 2.00pm Public Holidays
Our partners
Frankston
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Appointments and Phone Support
- 9:00am – 8:00pm Monday, Wednesday and Thursday
- 9:00am – 6:00pm Tuesday and Friday
- 9.30am to 5.30pm Saturday
Walk-in Support
- 9:30am to 6:00pm Monday to Friday
- 9:30am to 4:00pm Saturday
Public Holidays
- 9.00am – 5.00pm Public Holidays (phone support only, no walk-ins)
Our partners
Benalla
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Open for walk-ins or call for support.
Opening Hours
9.00am – 6.00pm Weekdays | By appointment Saturdays | 10.00am – 2.00pm Public Holidays
Our partners
News and Community
Mental health with a splash of milk
Kicking Goals for Mental Health
Shape the future of mental health in your community
Contact us
If you need more information, our Mental Health and Wellbeing Local staff are available and happy to help.
General enquiries
For general enquiries about about specific Local Services in your location, complete this form and one of our friendly team members will get back to you as soon as possible.
More information
For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit the Victorian Government’s Better Health Website