All services at the Mental Health and Wellbeing Local are free, require no referral or Medicare card.

We recognise the strong connection between mental health concerns and substance misuse. Our goal is to provide you with compassionate, non-judgmental support navigating the complexities of both mental health and substance use challenges, no matter the severity.

We acknowledge the stigma often associated with substance misuse and provide respectful, empathetic care. We’re here to support you without judgment, providing guidance on how you can manage substance misuse challenges with the same sensitivity we offer across all our mental health and wellbeing services.

What we offer

Our team includes Peer Navigators with lived experience in mental health and substance misuse, alongside Alcohol and Other Drug (AOD) specialists skilled in counselling and recovery. Together, we’ll tailor a support plan that’s right for you, ensuring a compassionate, holistic approach to your support, including:

  • Preparation for change and recovery planning supports.
  • Harm minimisation supports.
  • Relapse prevention and planning.
  • Advocacy for Withdrawal Support or Substitute Pharmacotherapy.

If you need a specific approach not offered at your Local Service, your Peer Navigator will ensure you’re connected with the right services in your community.

Service Locations

East Gippsland
Permanent location coming soon.
Get Directions

Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm public holidays
  • Closed on Weekends

Our partners

Yarra Ranges
18 Clarke Street, Lilydale, VIC 3140 (Interim site)
Get Directions

Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 4.00pm public holidays
  • Closed on weekends

Our partners

Greater Shepparton, Strathbogie and Moira
151-155 Maude Street, Shepparton VIC 3630 (Interim site)
Get Directions

Walk-in and phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm public holidays
  • Closed on Weekends

Our partners

Also supported by Horses for Hope

Mildura
149 Deakin Ave, Mildura VIC 3500 (interim site)
Get Directions

Walk-in and Phone support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 3.00pm public holidays
  • Closed on weekends

Our partners

Mansfield
31 Highett St, Mansfield VIC 3722
Get Directions

Walk-in support

  • 9.00am – 5.00pm Mon, Wed & Fri

Phone support

  • 9.00am – 6.00pm Weekdays

By appointment

  •  9.00am – 5.00pm Tue & Thu
  • 10.00am – 2.00pm Saturday

Our partners

Wangaratta
76A Reid St, Wangaratta VIC 3677
Get Directions

Walk-in support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm some public holidays (call first)

Phone support

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm public holidays

By appointment

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm Saturday

Our partners

Frankston
454 Nepean Highway, Frankston VIC 3199
Get Directions

Appointments and phone support

  • 9:00am – 8:00pm Mon, Wed & Thu
  • 9:00am – 6:00pm Tue & Fri
  • 9.30am – 5.30pm Saturday

Walk-in support

  • 9:30am – 6:00pm weekdays
  • 9:30am – 4:00pm Saturday

Public holidays

  • 9.00am – 5.00pm public holidays (phone support only, no walk-ins)

Our partners

Benalla
90-94 Nunn Street, Benalla VIC 3672
Get Directions

Walk-in support

  • 9.00am – 5.00pm weekdays
  • 10.00am – 2.00pm some public holidays (call first)

Phone support

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm public holidays

By appointment

  • 9.00am – 6.00pm weekdays
  • 10.00am – 2.00pm Saturday

Our partners

Contact us

If you need more information, our Mental Health and Wellbeing Local staff are available and happy to help.

General enquiries

For general enquiries about about specific Local Services in your location, complete this form and one of our friendly team members will get back to you as soon as possible.

Please enable JavaScript in your browser to complete this form.
Consent agreement

More information

For more information regarding Mental Health and Wellbeing Locals, including other locations operated by other providers, please visit the Victorian Government’s Better Health Website