About NewAccess

NewAccess mental health coaching is a free guided 6-session self-help program. It’s designed to give you the skills to manage everyday life stresses such as work, study, relationships, health, or loneliness.

The program is confidential, does not require a referral or mental health plan from your doctor, and is available via phone or video call or face to face upon enquiry.

NewAccess coaches use Low-intensity Cognitive Behavioural Therapy, a structured, evidence-based psychological treatment.

Coping with stress can be hard. Your emotions and mental state can have a big impact on your life, affecting your sleep, work and relationships.

Video playlist (1)

How to access this service

You are eligible for new access if:

  • You are 12 years of age or older
  • You live in South East New South Wales (from Helensburgh in the north to the Victorian border, and across to Yass and the Snowy Mountains)
  • You live in the Sunshine Coast, Wide Bay or Central Queensland area
  • Aren’t currently seeing a psychologist or psychiatrist

Service locations

Hervey Bay Health Hub
53 Main St, Pialba QLD 4655
Get Directions
  • Monday to Friday, 8:30am – 4:30pm
Emerald Health Hub
10 Ruby St, Emerald QLD 4720
Get Directions
  • Monday to Friday, 8:30am – 4:30pm
Rockhampton Health hub
46 William St, Rockhampton City QLD 4700
Get Directions
  • Monday to Friday, 8:30am – 4:30pm
Gympie Health Hub
4 Horseshoe Bend, Gympie QLD 4570
Get Directions
  • Monday to Friday, 8:30am – 4:30pm
Maroochydore
6/60 Wises Road, Maroochydore QLD 4558
Get Directions
  • Monday to Friday, 10am – 5pm

Make an enquiry

Queensland

For more information about NewAccess in QLD, call or email Wellways Country to Coast.

Phone: 1300 921 535 (option 2)

Email: [email protected]

 

New South Wales

For more information about NewAccess in NSW, contact Wellways South East NSW.

Phone: 1300 921 535 (option 1)

Email: [email protected]